Kaiser Permanente once again is among the nation’s stars when it comes to providing high-quality, seamless care and outstanding service for Medicare members. The Kaiser Permanente Medicare health plan in the Mid-Atlantic states (Maryland, Virginia, and Washington, D.C.) received 5 out of 5 stars, the highest rating possible, in the Centers for Medicare & Medicaid Services annual Medicare Star Quality Ratings for 2023.
The CMS Medicare Part C (health plan) and Part D (drug plan) 5-Star Quality Rating system is designed to help people compare health and drug plans based on quality and performance. Plans that receive 5 out of 5 stars in the annual ratings are recognized as excellent. Plans that receive 4 out of 5 stars are above average.
“These latest ratings for our Medicare plans affirm Kaiser Permanente’s standing as one of the best providers of care in the Mid-Atlantic region and in the country,” said Ruth Williams-Brinkley, regional president of Kaiser Permanente in the Mid-Atlantic. “Our team is committed to providing exceptional quality care and top experiences to help our members live longer, healthier lives.”
Consistently a top choice
Nationally, Kaiser Permanente provides care to more than 1.8 million Medicare members in 8 states and the District of Columbia. All Kaiser Permanente Medicare health plans have been rated 4.0 stars or higher for 13 consecutive years. Additionally, for more than a decade, Kaiser Permanente Mid-Atlantic States, which offers coverage and care in Maryland, Virginia and Washington, D.C., has received the top rating of 5.0 stars for its Medicare plans.
“Our ratings reflect, above all, a deep commitment from our physicians to provide comprehensive and coordinated care to each patient at Kaiser Permanente,” said Richard McCarthy, MD, executive medical director, Kaiser Permanente. “Our doctors are compassionate and dedicated to working with their patients to effectively diagnose and treat acute and chronic conditions to improve their patients’ long-term health which is why research shows our patients live six years longer.”
Every year, CMS rates all Medicare Advantage Prescription Drug plans by looking at multiple facets of care and service, including chronic condition management, health maintenance, patient experience, customer service, and pharmacy services. Kaiser Permanente’s star ratings show the value of our integrated health care organization, which brings these services seamlessly together — in many cases all under one roof — and puts our patients at the center of care.
Enrolling in a Kaiser Permanente Medicare health plan
Visit kp.org/medicarestars to learn more about Kaiser Permanente’s highly rated Medicare health plans.
More National Quality Accolades
This is the second recent national quality accolade that the Mid-Atlantic health system received. In September, the Kaiser Permanente’s Mid-Atlantic region was the only health plan in the nation to earn a 5 out of 5-star rating for its Medicare, Medicaid and commercial health plans from the National Committee for Quality Assurance (NCQA). Only six plans in total nationwide obtained 5-star ratings with three of those from Kaiser Permanente’s Mid-Atlantic region. Additionally, no other commercial or Medicaid plan earned a 5 out of 5 in 2022 and Kaiser Permanente is one of only four Medicare plans to receive this rating nationwide.
Care at Kaiser Permanente
Through its uniquely integrated, coordinated approach to care, Kaiser Permanente consistently provides health benefits to its members. Kaiser Permanente’s integrated delivery system, regular disease screenings, cutting-edge treatment plans and successful management of chronic conditions has helped its members live longer and healthier, according to data.
For example, Kaiser Permanente makes it extremely convenient for patients to get mammograms. Not only can a Kaiser Permanente member receive a mammogram at nearly all the health system’s 35 medical centers in the region, but thanks to the integrated and coordinated approach, mammogram results are often provided in less than an hour. If the mammogram findings are suspicious, follow-up diagnostic breast imaging and biopsy can often be completed the same day – reducing stress for the member. As a national leader in the percentage of members receiving breast cancer screening, Kaiser Permanente breast cancer patients have a lower mortality rate compared to national benchmarks.
About Kaiser Permanente
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve almost 12.6 million members in 8 states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists, and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health. For more information, go to about.kp.org.